Frequently Asked Questions

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Orders & Payment

How can I place an order?

To place an order on GLAMBILS.com, simply choose your desired item, enter your measurements, and complete the checkout process.

What payment methods do you accept?

We accept secure payments via credit and debit cards.

Is my payment secure?

Yes, all transactions are protected with 256-bit SSL encryption and processed through secure payment gateways.

How can I track my order?

Once your order is ready, you will receive an email with a tracking number. You can also check the status in the “Order Tracking” section on our website

Shipping & Delivery

How much does shipping cost?

Shipping fees depend on your delivery location and the selected shipping carrier. We may offer free shipping promotions during certain periods.

How long does delivery take?

Since all items are made-to-order, production and shipping take approximately 7-14 business days. Delivery times may vary based on your location and chosen shipping method.

Do you ship internationally?

Yes, we offer worldwide shipping. You can check available shipping options at checkout.

Who is responsible for customs and import taxes?

Customs duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the buyer.

Returns & Exchanges

Can I return my order?

Since all our products are made-to-order, we do not accept returns. Please ensure your measurements are accurate before placing an order.

Can I exchange my item?

As each item is custom-made, exchanges are not available. However, if you receive a faulty or incorrect product, please contact our customer service team.

Products & Sizing

Are your products made-to-order?

Yes, all GLAMBILS products are custom-made based on your provided measurements.

How do I choose the right size?

Each product page includes a detailed size guide. Please refer to it before placing your order to ensure a perfect fit.

Will sold-out items be restocked?

Since all items are made-to-order, we do not have a traditional stock system. However, certain collections may be available for a limited time.

Customer Service & Other Questions

How can I contact you?

You can reach us at info@glambils.com or through the Live Chat feature on our website.

Do you offer fully custom designs?

Currently, we only provide custom sizing for our existing designs. However, we may introduce custom design services in the future.